Contact · Dibs.software
One address for a product enquiry, without an account or a checkout.
[email protected] is the whole contact surface. There is no form on this page. The link opens your own email composer; it does not establish delivery, monitoring, a reply time, or a product account.
What to say, so the first reply is useful
Three things, and you can skip any of them.
✓What you keep a sheet for
Conference slots, shared equipment, help-desk hours, a club sign-up, the good practice room. Naming the thing people keep signing up for lets us answer about your case rather than in general.
✓What goes wrong with the sheet you use now
Double-claims nobody catches, a list of names everyone can read, a free tool that shows ads to parents, a spreadsheet that goes stale. The specific failure is more useful to us than a feature request.
✓Whether privacy is the gate
If a data or consent question — especially for a student-facing sheet — is what stands between you and trying it, say so first and we will lead with it. The privacy and data page is the short version.
Adult fictional practice · 1
Use a small fictional case to make the question concrete
Imagine an adult woodworking group discussing one shared demonstration bench. Clare handles the paper schedule, and Omar answers practical questions about the session. These people and the group are invented for this example. Their current note says that a period is available, but a colleague has only checked yesterday's copy. The issue they want to discuss is the gap between a displayed opening and a confirmed allocation.
Clare drafts: “We coordinate a few adult equipment demonstrations and sometimes answer from an outdated working sheet. We would like to discuss how a first-come arrangement should describe the current result.” The output is a bounded product enquiry. It does not ask Dibs to inspect a real event record or assume that a hosted sheet exists. Omar pauses to check that the draft describes the difficulty accurately rather than blaming a person for the mismatch. If he objects that an invented example hides the scale of their work, Clare can add an illustrative number of periods and resources. The shape of the scheduling problem matters more to this first question than identifying the people who encountered it.
Adult fictional practice · 2
Distinguish a question from a requested outcome
Omar's first draft ends with “please set us up.” That sounds definite, but it does not identify what would be set up or whether the needed product action is available. The public Dibs site has no account-creation or sheet-publication form. An email address does not turn an undefined request into a supported workflow. Clare replaces the sentence with a question about the actual scope of the product.
Their revised ending is: “Does the current product offer a customer surface for that task, or is this a discussion of the shared scheduling work and the Dibs design?” The result lets a human reader answer the availability question without being asked to accept an imagined order. The pause is to avoid telling anyone in the fictional group that access has been arranged merely because an enquiry was drafted. The objection that a direct request is more efficient is fair when the requested action exists and is clear. Here the missing fact is availability itself. There is no live checkout, no committed price accepted by this message, and no automatic provision of a sheet. The contact route is a conversation, not an implementation trigger.
Adult fictional practice · 3
Keep the reply expectation proportionate
A mail link opens the reader's email tool. The reader still chooses whether to send a message through that tool, and the public page does not provide a receipt or read status. Even a human acknowledgment would answer a different question from a substantive product response. “Your question arrived” does not mean “the requested capability exists,” and neither sentence means that the fictional woodworking group's arrangement has been changed.
Clare writes a manual follow-up note for Omar: “We have prepared an enquiry; no answer or access arrangement is recorded in this example.” The output prevents a draft from acquiring an imaginary response as it moves between colleagues. The pause is to update that note only when something actually happens. If someone objects that this is obvious, forwarded messages often lose the sentence explaining their stage. A status word can travel farther than the evidence behind it. This contact page therefore makes no delivery, monitoring, response-time, or support-queue guarantee. It does not send reminders about an unanswered enquiry or use AI to compose a reply. The only offered public action is opening the reader's own email composer for a human product question.
Adult fictional practice · 4
Choose the next question without inventing a commitment
After reviewing the draft, Omar realises that the group also needs to describe what happens when an adult gives a period back. That is a separate question about changes, not a reason to assume the product has cancellation and notification features. They add a short note: “We also want to understand the intended distinction between a cancellation request and a period becoming available again.” Their example remains manual and fictional.
The result is a more precise discussion agenda with two related questions. It does not submit a cancellation, release a slot, update a calendar, or notify another participant. Clare pauses before using the phrase “we are on the list,” because the public contact action does not establish a confirmed early-access place. If someone objects that this leaves too many things undecided, that is the honest state of an enquiry about an unavailable customer surface. The useful progress is that the unknowns now have names. A conversation can resolve a product question without becoming a sale or a promise of activation. Reading the help and starting pages may answer part of the enquiry already; sending the remaining question creates no billing relationship or live scheduling service.
Before you write
Two things worth knowing first.
There is no live checkout on this site, and getting in touch does not start a billing relationship. Early access is a conversation, not a provisioned account or confirmed place — no card, no charge, no price you can be held to, because dibs.software has no committed price yet. The getting-started page sets out the steps.
Most of what makes dibs friendly is still being built: the claim sheet, the front door, the branding, calendar sync. The engine underneath — the no-double-claim rule, the capacity count — has shared source evidence. The family-wall design is not a deployed Dibs guarantee. Ask us which side of that line your need falls on and we will tell you straight.